Privacy Policy

1. Information we might collect

When you visit our website, apply to our program, contact us, or otherwise engage with JOIN, we may collect the following categories of personal data:

• Contact and identity information: name, organization, role/title, email address, telephone number, postal address, and optionally academic or business profile.
• Application data: details of your startup or project, business model, fintech idea, supporting documentation you provide during application, and progress updates.
• Technical and usage information: IP address, device and browser information, access logs, pages visited, time spent, cookies and similar technologies.
• Event participation data: registration information, attendance records, feedback forms, photographs or videos taken at events (if applicable and with consent).

2. How we use the information

We use personal data for the following purposes:

• To evaluate applications, select participants for our incubator program, monitor progress, and manage our cohorts.
• To communicate with you about your application, status, upcoming events, mentorship, workshops, and other program-related matters.
• To operate, maintain, and improve the JOIN website and our online tools (including analytics and user experience improvements).
• To organize and run events, trainings, hackathons, bootcamps and related activities under the JOIN brand.
• To comply with legal, regulatory or audit requirements relating to our operations (including obligations of JOIN).
• With your consent, to publicize or promote your participation in JOIN (for example, in case studies, social media, or our website).

3. Legal basis for processing

We process personal data on these lawful bases:

• Your consent, for example, when you apply to JOIN, attend events, or agree to have your name used in publicity.
• Performance of a program agreement or contract where you are selected for our incubation or training programs.
• Legitimate interests, such as maintaining our website, responding to queries, managing our program operations, and promoting JOIN’s mission.
• Legal obligations, to comply with regulatory or audit requirements applicable to JoPACC and its units.

4. Data sharing and disclosure

Prior notice or consent, we may share your personal data with:

• Internal units of JoPACC and JOIN team members for program evaluation, mentorship matching, administration, and monitoring.
• Service providers we engage (such as event organizers, IT hosting/analytics providers, video/photography services) under contract and confidentiality obligations.
• Sponsors, partners or investors involved in JOIN.
• Regulatory, supervisory or audit authorities in Jordan, where required by law.

We do not sell or rent your personal data to third parties.

5. Cookies and tracking

Our website uses cookies and similar tracking technologies to:

• Enable website functionality and operation.
• Understand how visitors use the website and improve it.
• Remember user preferences.

You can manage or disable cookies via your browser settings. Please note that disabling certain cookies may impact the functionality of our website.

6. Data retention

We retain personal data only for as long as necessary for the purposes described above, in accordance with the Jordanian Personal Data Protection Law.

7. Data security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. Our security standards align with the requirements of JoPACC and the financial technology context in which we operate.

8. Your rights

Under the PDPL, every natural person and Data Subject has the right to:

• Protect their data, and processing of such data shall only be permitted upon obtaining the consent of the data subject or in cases permitted by law.
• Awareness and access to the data held by the controller and the ability to obtain it.
• Withdrawal of consent.
• Correction, amendment, addition, or update of data.
• Limiting personal data processing to a specific scope.
• Erasure or concealment of data according to the provisions of this law.
• Objection to processing and profiling if they are unnecessary for the purposes for which the data was collected, or excessive in relation to those purposes, discriminatory, prejudiced, or in violation of the law.
• Transfer of a copy of their data from one controller to another.
• Being notified of any data breach or violation regarding the security and integrity of their data.

To exercise your rights, please contact us using the details provided below. We will respond in accordance with the procedures and timeframes established under the PDPL.

9. International transfers

If your personal data is transferred outside the Kingdom of Jordan (for instance through cloud hosting or external analytics services), we will ensure that appropriate protections are in place in accordance with applicable law.

10. Updates to this policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, accompanied by a "Last updated" date. If changes are material, we may notify you by email (if we hold your contact details) or via the website.

11. Contact us

If you have any questions, complaints or requests regarding this Privacy Policy or our handling of your personal data, please contact:

©2026 JOIN Fincubator – Jordan Payments and Clearing Company. All rights reserved.